Rohrman Automotive Group denied a Purdue student his free 2 year lease because he was 0.05 seconds past the time for the FG kick to count. But a Bloomington dealership swooped in with a petty response to make it right. It's a tale of PR disasters and companies that know how to win the PR war.
Full episode: https://www.youtube.com/watch?v=m_jeQMHJB2s
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